Privacy Policy

At Tradex Roofing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you:

Fill out a contact form or request a quote
Sign up for our newsletter
Communicate with us via phone, email, or any other method
Submit a review or testimonial
Respond to a survey or marketing communication

The personal information we may collect includes:

Name, email address, telephone number, and address
Property information related to roofing services
Information about your roofing requirements
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Access times
Pages viewed
Other browsing information

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

Provide, maintain, and improve our services
Process and complete transactions
Send administrative information, such as appointment confirmations
Respond to your comments, questions, and requests
Send you technical notices, updates, security alerts, and support messages
Communicate with you about services, offers, promotions, and events
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with our legal and regulatory obligations

Cookies and Other Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

Third-Party Use of Cookies

Some content or applications, including advertisements, on the website, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Interactions with Other Users

If you interact with other users of our website, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions, or other content to the website, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your personal information. To exercise these rights, please contact us using the details below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Tradex Roofing
Email: info@roofers-basingstoke.co.uk
Phone: 01256 973128

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for instance, changes to our practices or for other operational, legal or regulatory reasons. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.